Solve compliance.
Grow your brand.
Automatically monitor all channels to safeguard your brand, reduce costs, and enhance customer lifetime value.
ROI with Sedric
80%
Drop in
complaints
Get immediate insights into potential risks and actively prevent them.
50%
Increase in productivity
Automate monitoring, flagging, and scoring to eliminate intensive manual sampling.
2x
Growth in customer lifetime value
Enhance sales and marketing by straightening brand trust.
Testimonials
We selected Sedric based on its distinctive AI capabilities and the team’s adept understanding of our requirements. Within just three months, we observed notable results in detection accuracy.
By leveraging Sedric, we enhanced our interaction coverage efficiency, allowing us to monitor more interactions in less time without growing our team.
The team can now allocate their time more effectively, concentrating on advanced compliance aspects while being assured of precise monitoring processes.
Sedric’s automated reviews and high-risk alerts decrease review time, which is a core benefit for our Compliance team.
Furthermore, language barriers are no longer an issue thanks to Sedric’s multi-language translations.
Sedric is an instrumental component in our compliance management processes. We trust Sedric to do the heavy lifting of detecting issues and flaws in our various channels of communication. We can mitigate issues as soon as they arise, which is priceless.
Sedric is helping us triple our monitoring coverage, without hiring additional personnel.
What makes Sedric stand out is their customizable approach, allowing us to refine and apply industry-specific compliance strategies with relative ease.
Enhance business and compliance with a single tool
With Sedric you can detect non-compliant interactions as they occur, giving compliance and business teams accurate data on regulatory risks and customers insights. Automated scoring and remediation workflows streamline processes so the company can focus on the highest-risk interactions in real-time.
Trading domain LLM
Identify risks with accuracy by analyzing contextual information
Multi-language
Get full visibility into any sales and marketing activities, in any language.
Compliance management
Built-in regulatory guidelines for various jurisdictions take the hassle out of policy management.
Watch Sedric in action
Start your free trial
and unlock smarter policies, smoother execution, and sustainable growth.
How it works
Sedric enhances your operational efficiency with a suite of features: secure data archiving, continuous automated monitoring, instant alerts for risks, efficient workflow management, and tailored reports with actionable insights for risk mitigation.
Transcript
Sedric automatically transcribes and translates calls in 40+ languages with industry-leading accuracy.
Archive
Sedric records and archives client interactions over voice, email, chat, instant messaging, video, and social media and stores them in a central place so you can easily document processes for audits.
Alerts
Sedric flags violations in each conversation and analyzes the full interaction journey to detect omitted disclosures, missed steps and agent misconduct, without flooding users with irrelevant alerts.
Tasks
Sedric automatically generates tasks to mitigate risks and improve agent performance, so you can manage all tasks in a single place and make sure nothing falls between the cracks!
Reports and training
Sedric provides you with a 360° perspective of your team's performance, letting you drill down to individual events and discover high-level trends. The platform tailors individual training paths to optimize each agent’s performance and compliance.
Alerts
Sedric flags violations in each conversation and analyzes the full interaction journey to detect omitted disclosures, missed steps and agent misconduct, without flooding users with irrelevant alerts.
Tasks
Sedric automatically generates tasks to mitigate risks and improve agent performance, so you can manage all tasks in a single place and make sure nothing falls between the cracks!
Archive
Sedric records and archives client interactions over voice, email, chat, instant messaging, video, and social media and stores them in a central place so you can easily document processes for audits.
Transcript
Sedric automatically transcribes and translates calls in 40+ languages with industry-leading accuracy.
Score cards
Sedric flags violations in each conversation and analyzes the interaction journey as a whole to detect omitted disclosures and steps, without producing a flood of irrelevant alerts. Automated scoring saves valuable agent time
Reports and training
Sedric provides you with a 360° perspective of your team's performance, letting you drill down to individual events and discover high-level trends. The platform tailors individual training paths to optimize each agent’s performance and compliance.
Seamless integrations
Compliance guidelines are built into Sedric
Get up and running within no time with our industry-vetted compliance guidelines
Marketing Compliance:
Profit promises
Promoting in prohibited jurisdictions
Inaccurate fee information
Forbidden CTA language
Communication Compliance:
Misleading language
Excessive pressure displayed
Vulnerable client identification
Investment advice given
Misleading market status - risks and profits
Excessive pressure displayed
Investment advice given
Prohibited crypto promotion
Product risk
warning
Client distress
and concerns
Sedric’s automated reviews and high-alert triggers decrease review time, which is a core benefit for our Quality Control team. The team can better manage their time and focus on more sophisticated compliance areas with the confidence that accurate monitoring checks are being executed and reported in an efficient and timely manner. Furthermore, language barriers are no longer an issue thanks to Sedric’s multi-language translations.
Everything You Need to Comply AND Excel
Multi-language
Power your global operations with support for 40+ languages
Multi-jurisdiction policies
Get access to Sedric's best practices policies, trained for the trading domain
Omni-channel
Monitor and analyze customer journeys across voice, chat, email, website, and social media interactions
Automated detection and scoring
Save your compliance and QA staff valuable time and increase your overall productivity
Multi-level dashboards
Provide business, compliance, and management teams with the insights they need
Seamless integration
Quickly and easily integrate Sedric with your systems
Workflow management
Manage your entire workflow, from policy management and enforcement to remediation and training
Agent coaching
Tailor coaching paths for agents, tackling unique compliance & performance needs
Audit-readiness
Document your compliance processes and activities accurately and effortlessly
Smarter policies, smoother execution, and sustainable growth are closer than you think.
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