Solve compliance.
Grow your brand.

Automatically monitor all channels to safeguard your brand, reduce costs, and enhance customer lifetime value.

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ROI with Sedric

80%
Drop in
complaints

Get immediate insights into potential risks and actively prevent them.

50%
Increase in productivity

Automate monitoring, flagging, and scoring to eliminate intensive manual sampling.

2x
Growth in customer lifetime value

Enhance sales and marketing by straightening brand trust.

Testimonials

"Before partnering with Sedric, we explored different solutions to improve our compliance processes. We selected Sedric based on its distinctive AI capabilities. Since integrating Sedric, we've experienced significant improvement and efficiency of our compliance processes. Within just three months, we observed notable results in platform detection accuracy. Sedric allowed us to reduce manual tasks and take a proactive stance in upholding high compliance standards and meeting regulatory requirements."

Andrea Peratitis
Chief Compliance Officer
"By leveraging Sedric, we enhanced our interaction coverage efficiency, allowing us to monitor more interactions in less time without growing our team. The system's automated detections and high-alert triggers significantly reduce review durations, presenting a key advantage for our compliance team. This ensures we can work more effectively, concentrating on advanced compliance aspects, while being assured of precise monitoring processes."
Gabriela Anto
Head of Compliance
"Sedric’s automated reviews and high-risk alerts decrease review time, which is a core benefit for our Compliance team. The team can better manage their time and focus on more sophisticated compliance areas with the confidence that accurate monitoring checks are being executed and reported in an efficient and timely manner. Furthermore, language barriers are no longer an issue thanks to Sedric’s multi-language translations."
Fabienne Zarifeh
Team Leader, Quality Control & Monitoring
Sedric is an instrumental component in our compliance management processes. We trust Sedric to do the heavy lifting of detecting issues and flaws in our various channels of communication. Our scorecards are much more focused and insightful thanks to Sedric and as a result, we’re able to mitigate issues as soon as they arise, which is priceless.
Segev Tenenbaum
Regional Manager

    Enhance business and compliance with a single tool

    With Sedric you can detect non-compliant interactions as they occur, giving compliance and business teams accurate data on regulatory risks and customers insights. Automated scoring and remediation workflows streamline processes so the company can focus on the highest-risk interactions in real-time.

    Trading domain LLM

    Identify risks with accuracy by analyzing contextual information

    Multi-language

    Get full visibility into any sales and marketing activities, in any language.

    Compliance management

    Built-in regulatory guidelines for various jurisdictions take the hassle out of policy management.

    How it works

    Sedric enhances your operational efficiency with a suite of features: secure data archiving, continuous automated monitoring, instant alerts for risks, efficient workflow management, and tailored reports with actionable insights for risk mitigation.

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    1

    Transcript

    Sedric automatically transcribes and translates calls in 40+ languages with industry-leading accuracy.

    2

    Archive

    Sedric records and archives client interactions over voice, email, chat, instant messaging, video, and social media and stores them in a central place so you can easily document processes for audits.

    3

    Alerts

    Sedric flags violations in each conversation and analyzes the full interaction journey to detect omitted disclosures, missed steps and agent misconduct, without flooding users with irrelevant alerts.

    4

    Tasks

    Sedric automatically generates tasks to mitigate risks and improve agent performance, so you can manage all tasks in a single place and make sure nothing falls between the cracks!

    5

    Reports and training

    Sedric provides you with a 360° perspective of your team's performance, letting you drill down to individual events and discover high-level trends. The platform tailors individual training paths to optimize each agent’s performance and compliance.

    Alerts

    Sedric flags violations in each conversation and analyzes the full interaction journey to detect omitted disclosures, missed steps and agent misconduct, without flooding users with irrelevant alerts.

    Tasks

    Sedric automatically generates tasks to mitigate risks and improve agent performance, so you can manage all tasks in a single place and make sure nothing falls between the cracks!

    Archive

    Sedric records and archives client interactions over voice, email, chat, instant messaging, video, and social media and stores them in a central place so you can easily document processes for audits.

    Transcript

    Sedric automatically transcribes and translates calls in 40+ languages with industry-leading accuracy.

    Score cards

    Sedric flags violations in each conversation and analyzes the interaction journey as a whole to detect omitted disclosures and steps, without producing a flood of irrelevant alerts. Automated scoring saves valuable agent time

    Reports and training

    Sedric provides you with a 360° perspective of your team's performance, letting you drill down to individual events and discover high-level trends. The platform tailors individual training paths to optimize each agent’s performance and compliance.

    Seamless integrations

    Compliance guidelines are built into Sedric

    Get up and running within no time with our industry-vetted compliance guidelines

    Marketing Compliance:

    • Profit promises

    • Promoting in prohibited jurisdictions

    • Inaccurate fee information

    • Forbidden CTA language

    Communication Compliance:

    • Misleading language

    • Excessive pressure displayed

    • Vulnerable client identification

    • Investment advice given

    Misleading market status - risks and profits

    Excessive pressure displayed

    Investment advice given

    Prohibited crypto promotion

    Product risk
    warning

    Client distress
    and concerns

    Sedric’s automated reviews and high-alert triggers decrease review time, which is a core benefit for our Quality Control team. The team can better manage their time and focus on more sophisticated compliance areas with the confidence that accurate monitoring checks are being executed and reported in an efficient and timely manner. Furthermore, language barriers are no longer an issue thanks to Sedric’s multi-language translations.

    Fabienne ZarifehTeam Leader, Quality Control & Monitoring

    Everything You Need to Comply AND Excel

    Multi-language

    Power your global operations with support for 40+ languages

    Multi-jurisdiction policies

    Get access to Sedric's best practices policies, trained for the trading domain

    Omni-channel

    Monitor and analyze customer journeys across voice, chat, email, website, and social media interactions

    Automated detection and scoring

    Save your compliance and QA staff valuable time and increase your overall productivity

    Multi-level dashboards

    Provide business, compliance, and management teams with the insights they need

    Seamless integration

    Quickly and easily integrate Sedric with your systems

    Workflow management

    Manage your entire workflow, from policy management and enforcement to remediation and training

    Agent coaching

    Tailor coaching paths for agents, tackling unique compliance & performance needs

    Audit-readiness

    Document your compliance processes and activities accurately and effortlessly

    Smarter policies, smoother execution, and sustainable growth are closer than you think.

    Book a demo

    Start your free trial

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