Solve compliance.
Grow your brand.

Automatically monitor all channels to safeguard your brand, reduce costs, and enhance customer lifetime value.

ROI with Sedric

80%
Drop in
complaints

Get immediate insights into potential risks and actively prevent them.

50%
Increase in productivity

Automate monitoring, flagging, and scoring to eliminate intensive manual sampling.

2x
Growth in customer lifetime value

Enhance sales and marketing by straightening brand trust.

Testimonials

The platform is intuitive and user-friendly, and Sedric’s expert support team ensured a smooth onboarding process, further affirming our decision to partner with them for our compliance needs. Today, Sedric is an integral part of our compliance toolkit, safeguarding our brand reputation and supporting our business growth.

Alkistis Gkiosi

Internal Control Director, Risk, Governance & Compliance

Thanks to Sedric, our workload has been reduced, and our job has become easier. We can now handle customer communication more efficiently and accurately, leading to improved service for our clients. NAGA looks forward to continuing this successful partnership, confident that it will bring even more benefits in the future.

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Juliana Bou Mansour

Head of Compliance, NAGA Markets Europe Ltd

By leveraging Sedric, we enhanced our interaction coverage efficiency, allowing us to monitor more interactions in less time without growing our team.
The team can now allocate their time more effectively, concentrating on advanced compliance aspects while being assured of precise monitoring processes.

Gabriela Anto

Head of Compliance

Sedric’s automated reviews and high-risk alerts decrease review time, which is a core benefit for our Compliance team.
Furthermore, language barriers are no longer an issue thanks to Sedric’s multi-language translations.

Fabienne Zarifeh

Team Leader, Quality Control & Monitoring

We selected Sedric based on its distinctive AI capabilities and the team’s adept understanding of our requirements. Within just three months, we observed notable results in detection accuracy.

Andrea Peratitis

Chief Compliance Officer

Enhance business and compliance with a single tool

With Sedric you can detect non-compliant interactions as they occur, giving compliance and business teams accurate data on regulatory risks and customers insights. Automated scoring and remediation workflows streamline processes so the company can focus on the highest-risk interactions in real-time.

Trading domain LLM

Identify risks with accuracy by analyzing contextual information

Multi-language

Get full visibility into any sales and marketing activities, in any language.

Compliance management

Built-in regulatory guidelines for various jurisdictions take the hassle out of policy management.

How it works

Transcript

Sedric automatically transcribes and translates calls in 40+ languages with industry-leading accuracy.

Alerts

Sedric flags violations in each conversation and analyzes the full interaction journey to detect omitted disclosures, missed steps and agent misconduct, without flooding users with irrelevant alerts.

Tasks

Sedric automatically generates tasks to mitigate risks and improve agent performance, so you can manage all tasks in a single place and make sure nothing falls between the cracks!

Reports and training

Sedric provides you with a 360° perspective of your team's performance, letting you drill down to individual events and discover high-level trends. The platform tailors individual training paths to optimize each agent’s performance and compliance.