real time agent assist

Guide every agent interaction. In real time.

Give agents AI-powered guidance during live calls and messages to prevent violations, improve conversations, and drive better outcomes.

AI guidance during every live call and chat
Prevent violations the moment they could happen
SOC 2 Type II. Explainable AI. Built for regulated finance
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UDAAP
Reg Z
TILA
ECOA
FTC
CFPB
SEC
State Reg.
FINRA
FCA
ESMA
MiFID
MiCA
FDCPA
+ More
Real-time Agent Assist

Catch risk as it happens

Analyze conversations in real time to detect compliance risks, missed disclosures, and prohibited language the moment they occur.

Sedric AI-generated call summary showing customer stance, compliance status, call metadata, and key moments timeline.
Call Summary

Audit-ready summaries, automated

Automatically generate accurate summaries so agents can move faster while maintaining complete, compliant records.

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Sedric real-time agent assistant providing a suggested response and next steps during a financial hardship call.
Dynamic Script

Adapt guidance in real time

Deliver contextual prompts and next-best actions based on the conversation, helping agents stay compliant and on track without rigid scripts.

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Features

Built for real-time performance

Instant Risk Detection

Identify compliance issues the moment they happen—before they escalate.

Contextual Agent Guidance

Deliver real-time prompts based on conversation context to keep agents compliant and effective.

Automated Call Summaries

Reduce wrap time with accurate, compliant summaries generated instantly after every interaction.

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Better agents. Every conversation.

30 minutes. Your call center. Live.

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See Sedric in action

Sedric kanban view of marketing assets across In Progress, Pending Approval, Not Approved, and Approved columns, with a flagged social media post under marketing compliance review showing 5 total violations (3 high, 2 medium).
multi-jurisdiction
SOC 2 compliant
40+ languages

See how to automate your compliance

You’ll be able to see a full demo of marketing and communications compliance with your brand.