"Not only did each team member double their interaction coverages, but we were also able to support more languages without expanding our staff! Sedric’s AI-based risk analysis guarantees that we focus our attention on interactions with the highest risk factor, and not on random ones. The superb customer service is a welcome added bonus"
Getting started with Sedric is a snap
Upload best-of-class guidelines
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Spend your time on the interactions that matter
Not all interactions are equal — or equally important. Finding and addressing the ones that went off the rails and put revenues and brand equity at risk is not an easy task.
Instead of manually choosing random interactions for review, Sedric identifies and highlights high dollar-value customer journeys and those for high-value accounts. Our platform flags critical issues for immediate attention and ensures that important accounts are not overlooked.
Compliance that contributes to growth
Whether your business focuses on trading, lending, or other financial services, you’re most likely planning to broaden its offerings, penetrate new markets or offer services in additional languages. Sedric helps to grow your business seamlessly, with efficient compliance smoothing the way.