Sedric’s compliance and performance excellence platform monitors all communication channels in real-time and provides collectors with the insights they need to promptly reduce risk and improve agent performance, while keeping operational costs low.
Automatically analyze every agent-debtor interaction for a complete view of risk, rather than relying on random sampling.
accurate risk identification
Our AI detects non-compliant practices with unparalleled accuracy in real-time, and without issuing a flood of irrelevant alerts.
Up to 20% increase in collections
Get full insight into every agent’s behavior and improve performance through instant feedback and tailored coaching.
Collection excellence. Decrease legal costs, increase revenues.
Having 100% of consumer interactions audited in real-time provides creditors, collectors, and lenders an accurate view of their compliance risk. Sedric’s automated workflow ensures that human error is immediately remediated and no task falls through the cracks.
Streamline compliance management
Sedric comes with off-the-shelf
Reg F guidelines and easy customization options to take the hassle out of compliance and change management. Quickly implement new rules and enforce their adoption, while keeping operational costs low.
Focus on high-risk interactions and minimize legal costs
With Sedric detecting violations in 100% of consumer interactions in almost real-time, you’re always aware of compliance risks and can start remediating as issues occur. Avoid costly litigation and fines and preserve your brand reputation
Sedric provides full insight into agent performance and collection success. Individualized video training lets you get every agent the coaching support they need to optimize their performance and outcomes while remaining compliant.
How it works
Soon after we started using Sedric, it became an instrumental component in our compliance management processes. We trust Sedric to do the heavy lifting of detecting issues and flaws in our various channels of communication. Our scorecards are much more focused and insightful thanks to Sedric and as a result, we’re able to mitigate issues as soon as they arise, which is priceless.