Improve collections performance. Reduce compliance risk.

Improve agent performance, increase liquidation rates, and stay compliant with auditable AI that monitors, guides, and coaches at scale.

Real-time agent guidance. Full QA on every call
Mapped to FDCPA, Reg F, UDAAP, and state rules
SOC 2 Type II. Explainable AI. Built for regulated finance
UDAAP
Reg Z
TILA
ECOA
FTC
CFPB
SEC
State Reg.
FINRA
FCA
ESMA
MiFID
MiCA
FDCPA
+ More
The Problem

Collections teams are expected to do more—with less room for error.

Increase liquidation. Improve margins. Stay compliant with regulators and clients.

All while hiring, training, and retaining agents in a high-pressure environment.
Real Time Agent Assist

Guide agents to better outcomes—right when they need it.

AI-driven dynamic scripts guide agents during calls to prevent violations, improve conversations, and increase successful collections—compliantly.

Learn more about Real-Time Agent Assist
Post-Call Summaries

Drastically cut wrap time without losing detail.

Automatically generate accurate call summaries so agents can move to the next interaction faster while keeping complete records.

Post-Call Monitoring

Turn every interaction into insight and proof

Automatically review 100% of calls to surface risk, improve performance, and maintain audit-ready records.

Learn more about Communications Compliance
In-App Coaching

Ramp agents faster. Train agents when they need it.

Deliver contextual coaching inside the workflow so new and underperforming agents improve quickly without constant manager intervention.

“We selected Sedric to optimize our compliance coverage and streamline operational efficiency.”

Jonathan Goldberg
President of National Recovery Associates
Features

Built for high-performance collections

Real-Time Agent Guidance

Help agents stay compliant and improve outcomes during live interactions with contextual prompts.

Full Interaction Monitoring

Review 100% of calls, messages, and AI interactions to detect risk and surface performance gaps.

Targeted Coaching & QA Automation

Reduce coaching time and ramp agents faster with automated insights tied to real performance data.

See how Sedric can help improve your collections while ensuring compliance.

Get a product tour of Sedric and learn how other leading ARM businesses are increasing collections and reducing risk.