The compliance platform financial institutions trust

“We selected Sedric to optimise our compliance coverage and streamline operational efficiency.”

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Moving from sampling to 100% coverage

“Our agent scores are actually continuing to improve and increase month-over-month."

Accounts Receivable Management

North America

How Cedar Business Services Improved Compliance, Efficiency, and Agent Performance with Sedric

100%

QA coverage — every call audited, up from samples of about 100 calls per agent

70%

Less wrap-up time — AI call summaries replace manual note-taking after every call

4.53

BBB star rating — up from 1 star before Sedric

Our partnership with Sedric enables us to streamline the review and approval of marketing content, enhancing our agility while maintaining the highest compliance standards. This alliance supports our mission to empower our strategic partners to drive innovation and financial inclusion with effective and efficient financial solutions.

Aaron Blankenstein

Chief Compliance Officer

We now evaluate 100% of our agent calls with Sedric's AI and stream more than 30k calls per day into Sedric's application. Partnering with Sedric wasn't just a vendor switch, it was an upgrade to how we think about compliance and performance at scale.

Capio

SVP of Innovation and Enterprise Enablement

From sample-based to full coverage: how Libertex rebuilt communications surveillance

100%

Communications coverage (vs. sample-based)

Accounts Receivable Management

USA

More collections, fewer pushbacks — ARM case study

2×

Calls per agent, per month

$1M+

Incremental monthly collected revenue

−37%

Do-Not-Call requests

Since integrating Sedric into our system, we've experienced considerable improvements, significantly improving the efficiency of our compliance processes. Within just three months of implementation, we observed notable results in platform detection accuracy.

Andrea Peratitis

Chief Compliance Officer