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How a U.S. Bank Scaled Compliance Without Slowing Growth

Sponsor Bank
North America
92%
Increase interaction coverage to 100%
60%
Increase in efficiency
85%
Decrease in compliance time

Since integrating Sedric into our operations, we’ve seen a significant improvement in efficiency and accuracy. Sedric has been instrumental in streamlining our communications analysis, allowing our team to focus on what matters most. Sedric’s AI-powered capabilities enable us to monitor customer-facing teams more effectively, saving time and reducing manual effort.

Juliana Bou Mansour
Head of Compliance

From sample-based to full coverage: how Libertex rebuilt communications surveillance

100%
Communications coverage (vs. sample-based)

Since integrating Sedric into our system, we've experienced considerable improvements, significantly improving the efficiency of our compliance processes. Within just three months of implementation, we observed notable results in platform detection accuracy.

Andrea Peratitis
Chief Compliance Officer
Debt Collection
USA

More collections, fewer pushbacks — ARM case study

Calls per agent, per month
$1M+
Incremental monthly collected revenue
−37%
Do-Not-Call requests

Not only did each team member double their interaction coverages, but we were also able to support more languages without expanding our staff! Sedric’s AI-based risk analysis guarantees that we focus our attention on interactions with the highest risk factor, and not on random ones. The superb customer service is a welcome added bonus.

Georgi Medzhidiliev
Chief Operations Officer

Run compliance on autopilot

Convert your static procedures into active AI controllers that protect your brand 24/7.