Regtime The regtech essentials blog

Compliance isn’t just about following the rules. It drives growth, gives you a competitive advantage and can be the key to your company’s success. Here’s why.

Compliance in one jurisdiction is complex; across several? It's a multidimensional chess match.

This article provides a comprehensive look into the evolving realm of affiliate monitoring and marketing compliance within the trading sector. Get insight into how trading platforms can consistently and seamlessly meet regulatory challenges.

Marketing in the financial services industry is undergoing a major disruption, mirroring other functions. Fintechs are investing heavily in marketing and advertising to capture public attention. Our CEO Nir Laznik discussed marketing compliance trends and strategies for fintechs to stay competitive in his latest Finextra blog.

European trading platforms are facing increased regulatory scrutiny under MiFID II guidelines. Here are four ways AI monitoring tools can assist in navigating this challenge.

We are excited to announce that ARM industry veteran David Sargent has joined Sedric as Director of Sales. Sargent brings more than 30 years of experience in the ARM industry as an entrepreneur and sales executive.

We are excited to announce our new coaching application dedicated to upskilling today’s collection agents. The new app uses data monitoring to deliver agents bite-sized training videos tailored to their individual compliance and performance challenges.

Training is probably the most crucial element of an agency’s CMS. To be effective, it should be role-specific, timely and be presented in an easy-to-absorb format. In a recent webinar, three noted industry experts shared best practices for creating and delivering effective, personalized agent training.

As 2022 nears its end, we sat down with ARM industry experts and asked them to share their predictions for 2023. Where do they see the industry going? In a climate that will undoubtedly be characterized by changes, how can ARM businesses prepare to best position themselves in this evolving market?

Many adjectives can describe this year for the ARM Industry. Dynamic maybe the most appropriate given the full implementation of Regulation F and the over-expanding authority of the CFPB. 2022 was a year of “initiatives” and policy statements which will translate into affirmative action by both the CFPB and state regulators.

Consumer debt rose to a new high of $15.6 trillion in the last quarter of 2021 from $14.3 trillion in Q1 of 2021. Rising consumer debt means more collections but also more pressure on operations as financial hardship increases the complexity of recovery. CEO Nir Laznik shares how tech and AI can help compliance and ops.

Sedric announces its partnership with Squaretalk, a major cloud call center software provider. Squaretalk customers and partners now have seamless access to Sedric’s platform. Get the deets.

In a recent webinar titled “How Data Can Boost Your Compliance”, 3 ARM industry experts discussed how speech analytics data can be leveraged to boost both compliance and performance. Here's a summary of the top 5 takeaways.

With Reg F imposing oversight responsibilities on creditors for their servicer network, vendor management and auditing is an important priority. For collection agencies, robust compliance management and reporting capabilities now represent a competitive advantage when marketing their services to creditors.

In the past decade, AI and data analytics transformed business processes. Today, a new generation of AI-based speech analytics helps debt collectors and call centers comply with regulations and increase collection rates. Here's a look at what these solutions do.

For collection agencies, coaching is an essential factor for success. Video-assisted, personalized solutions can improve agent performance and reduce risk. Here's how.

Today, we announced that two new members – Joann Needleman, leader at Clark Hill and former CFPB Consumer Advisory Board member and Hardev Tumber, Head of Collections at Revolut – have joined the Sedric Advisory Board.

Smart organizations value strong compliance processes as a positive force, one that in the long run, offers sales teams the tools and structure they need to keep ahead of the competition. Far from being at odds, compliance empowers sales to be the best it can be.

Financial firms face penalties and business disruption, not to mention impacts on stock valuation, for non-compliance. Keeping up with the rapid pace of new regulations is a major challenge. Technology, such as automated, AI-driven compliance solutions, can help firms stay compliant in this fast-changing environment.

Learn about the significance of customer protection in the financial sector and the need for companies to prioritize ethical practices and transparency in the post-Covid era.

For financial service companies, reputation is of paramount importance. If public trust in a brand takes a hit, old customers flee and new ones stay clear. How can automation help ensure compliance?